BUSINESS UNDER COVID
Effective May 3, 2021 -
Please check back here for changes as we are evolving with the circumstances.
Cerka Industries is Open 5 days per week but working under restricted access due to COVID-19.
We appreciate your patience as we are working with a reduced workforce. Staff members are performing multiple duties while maintaining Social Distancing. Protecting our staff and customers is our first priority, so order counter, showroom and office is closed to the public for the time being.
Curbside Pickup Only. Order Desk / Showroom / Office CLOSED to the public.
- No Walk in traffic allowed.
- Masking and 2 meter
(6.5 ft) social distancing protocols in place.
- Must use Online Web ordering at www.cerka.ca.
- Online Web ordering at www.cerka.ca is the most efficient method to place orders or check pricing.
- Alternately emailing or faxing in orders or purchase orders.
- Be aware we have limited time and staff and swamped with telephone calls. If you must order by phone, please have Part numbers ready.
- Courier and Freight shipping is recommended. Pickups are available but limited (see process below).
- One day to prepare courier orders.
- Some Couriers have reduced service and are taking longer to deliver.
Pickups or Curbside pickup
- Currently 1 business day to process order
- Pickups are only
allowed once order is Ready. You will be contacted by email or
telephone when order is ready for pickup.
- Pickups are available
Monday to Friday 8 am to 4:00 pm. Limited staff available 12-1 pm due to lunch.
- Orders must be paid for in advance by Credit Card or alternately if your Company has Net 30 payment terms. No Cash payments.
- When you arrive call 905-876-1212 and press "5" for pickups. We'll direct you to where your order is located or have your order brought out to you.
- Please maintain 2 meter
(6.5 ft) distance from our employees and other customers and please wear a Mask.
- Currently 8 Weeks. Unanticipated staffing or supply shortages will result in delays.
Pricing and Back Orders
Due to industry shortages and price instabilities, prices are subject to change without notice. Back Orders may be subject to increases as the inventory arrives at higher costs. We will notify you of any pricing changes.
We apologize but in order to maintain Social Distancing we may not be able to assist you with loading your order.